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Online Reputation Management

Online Reputation Management

Protect and grow the trust customers place in your brand.

A shield over social platform icons, representing brand reputation protection

What is included

Three tiers. Pick your depth.

We watch what shows up when someone searches your name, respond to reviews, and get more of the good ones from customers who are already happy.

Deliverable

Starter

Growth

Premium
Monitoring Google and social 5+ platforms, including Justdial and Glassdoor Same plus PR seeding
Reviews Monitoring only Review generation and response management Full response plus resolution support
Reporting Monthly sentiment report Monthly sentiment report Bi-weekly, dedicated specialist
Crisis support Not included Negative review resolution 24 to 48 hour crisis SLA and competitor benchmarking
Starter
Monitoring Google and social
Reviews Monitoring only
Reporting Monthly sentiment report
Crisis support Not included
Get Starter
Growth
Monitoring 5+ platforms, including Justdial and Glassdoor
Reviews Review generation and response management
Reporting Monthly sentiment report
Crisis support Negative review resolution
Get Growth
Premium
Monitoring Same plus PR seeding
Reviews Full response plus resolution support
Reporting Bi-weekly, dedicated specialist
Crisis support 24 to 48 hour crisis SLA and competitor benchmarking
Get Premium

We do not remove genuine reviews. We respond, resolve and outweigh them.

Who this is for

Match the tier to where you are now

S

Starter

Businesses that want to know what is being said about them.

G

Growth

Clinics, restaurants and retail where reviews drive walk-ins.

P

Premium

Brands with a public profile that need fast handling when something breaks.

Questions

Asked often, answered plainly

Can you delete a bad review?
+

Only if it breaks platform policy, and we will file that request. Otherwise we respond well and work on volume of genuine positive reviews.

How do you get more reviews?
+

Simple ask flows over WhatsApp, email and QR at the counter, timed to when the customer is happiest.

What counts as a crisis?
+

A cluster of negative reviews, a viral post, or press attention. Premium carries a 24 to 48 hour response commitment.

Do you reply as us?
+

Yes, in your voice, from your accounts, with a tone guide you sign off on.

Ready to start on Online Reputation Management?

Tell us your tier and we will send scope, timeline and price in one document.

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