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Social Media Marketing Agency

Build a community that engages, shares and buys.

A social media marketing agency team mapping a social media strategy on a glass wall covered in sticky notes

The short answer

What does a social media marketing agency actually do?

Social media marketing is the work of planning, producing and publishing content on the platforms your customers already scroll, then replying to the people it brings in. At Leyscale that covers the calendar, the posts themselves, and comment and DM responses, with festival moments and local trends built into the plan rather than bolted on late.

Who it is for: retail, food and beverage, clinics and studios that need a current feed and a reply within hours rather than days. Starter fits a business that needs a consistent presence. Growth adds volume and testing. Premium adds a monthly shoot and full weekday coverage.

How we run it: the calendar goes to you a week ahead, so nothing goes live unseen. Hindi and English captions are standard and Bengali is available on request when your audience calls for it. Comments and DMs are answered in your voice, with anything sensitive escalated rather than answered from a script.

Key takeaway: on Starter and Growth we work with your existing photos and brief your team on what to capture, while Premium includes one shoot a month. Social works hardest when it is fed by Content Marketing and paired with WhatsApp Marketing so an interested follower can actually reach you.

What is included

Three tiers. Pick your depth.

As a social media marketing agency we plan the calendar, produce the posts, and reply to comments and DMs. Festival moments and local trends are built into the plan, not bolted on late.

Deliverable

Starter

Growth

Premium
Platforms Instagram and Facebook Plus LinkedIn or X, 3 total Plus Pinterest or YouTube Shorts, 4+
Posts per month 12 20, including 4 Reels 30, including 8 to 10 Reels and 2 carousels
Content calendar Basic Festival and trend based Full calendar plus brand voice guide
Community management Business hours Included Included
Influencer outreach Not included 1 to 2 micro influencers per month 3 to 4 micro and nano influencers per month
Shoots Not included Not included 1 professional photo or video shoot per month
Reporting Monthly Monthly plus paid boosting strategy Weekly plus crisis monitoring
Starter
Platforms Instagram and Facebook
Posts per month 12
Content calendar Basic
Community management Business hours
Influencer outreach Not included
Shoots Not included
Reporting Monthly
Get Starter
Growth
Platforms Plus LinkedIn or X, 3 total
Posts per month 20, including 4 Reels
Content calendar Festival and trend based
Community management Included
Influencer outreach 1 to 2 micro influencers per month
Shoots Not included
Reporting Monthly plus paid boosting strategy
Get Growth
Premium
Platforms Plus Pinterest or YouTube Shorts, 4+
Posts per month 30, including 8 to 10 Reels and 2 carousels
Content calendar Full calendar plus brand voice guide
Community management Included
Influencer outreach 3 to 4 micro and nano influencers per month
Shoots 1 professional photo or video shoot per month
Reporting Weekly plus crisis monitoring
Get Premium

Paid boosting budget is billed separately when you choose to run it.

Who this is for

Match the tier to where you are now

S

Starter

Brands that need a steady, consistent posting rhythm.

G

Growth

Brands with an audience already, ready to push reach and Reels.

P

Premium

Brands where social is the main sales channel and volume matters.

FAQ

Frequently asked questions

Does your social media marketing agency shoot the content?

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Premium includes one shoot a month. On Starter and Growth we work with your photos and product shots, and we can brief your team on what to capture.

Who approves posts?

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You do. The calendar goes to you a week ahead so nothing goes live unseen.

What about comments after hours?

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Starter covers business hours. Growth and Premium include full day coverage on weekdays with escalation for anything sensitive.

Can you handle regional languages?

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Yes, Hindi and English captions are standard. Bengali on request, useful for the CR Park audience.

Which platforms does your social media marketing agency cover?

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As a social media marketing agency we cover Instagram and Facebook for most clients, with LinkedIn where the audience is B2B. We would rather run two platforms properly than five badly, so the plan names the platforms before anything starts.

How often will you post?

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Volume rises with the tier rather than being one fixed number for everyone. The calendar you approve each month states exactly how many posts, stories and reels are included.

Does your social media marketing agency run paid social ads too?

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Paid social sits under PPC Advertising rather than our social media marketing agency service, so budget and management are priced separately from content. Many clients run both, and combo pricing applies.

Can you take over an existing account?

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Yes. As a social media marketing agency we audit what is there, keep what is working and agree a tone guide before changing anything. You keep ownership of the accounts throughout.

Published 30 May 2024. Last updated 29 August 2026.

Further reading

Guides on social media marketing

Ready to start on Social Media Marketing?

Tell us your tier and we will send scope, timeline and price in one document.

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